Support & Safer Play

Responsible gambling guidance with clear next steps.

Practical control tools, support links, and clear reminders that the platform is entertainment-only, with visible next steps before habits have room to escalate.

Stay in control before sessions start

Set a time boundary before opening a game and keep alarms enabled on your device.
Decide in advance whether you will make any optional purchases and stick to that limit.
Avoid play during stress, fatigue, isolation, or while drinking alcohol.
Keep gameplay separate from money you need for living costs or obligations.

When to pause

If a session no longer feels light or controlled, step away early. Common warning signs include chasing outcomes, hiding play habits, spending beyond the plan, or losing sleep over sessions.

Help works best when taken early. A short break today is often more useful than waiting for things to escalate.

Access restriction options

Use in-product reminders, cooldown options, and spending controls where available.
Write to [email protected] to request an account pause or self-restriction period.
Remove saved payment methods and use app-store or device-level restrictions if needed.

Support resources

If you need specialist support, use nationally available help services early rather than waiting for patterns to deepen.

Gambling Helpline NZ for free and confidential help.
Problem Gambling Foundation of New Zealand for counselling and support services.
Department of Internal Affairs for NZ regulatory information.